How well is your spa performing? Is your bottom line where you want it to be? Existing spas or salons in need of specialized services relating to a variety of issues and challenges will benefit from our vast experience and proven solutions. We will show you how to increase efficiency and improve your bottom line. Our detailed review includes areas of concern and key action steps to get your business back on track, or "jump start" it to a new level of performance.

Operational Performance Analysis:

• Facility and resource utilization analysis
• Booking efficiency analysis
• Provider/technician productivity rate goals

Expense Control and Performance Benchmarks:

• Expense control analysis and cost saving suggestions
• Cost of goods analysis and inventory control
• Treatment cost analysis

Retail Product Performance Analysis:

• Retail merchandising training
• Retail assortment evaluation, stock control, and product turn analysis
• Introduction to a huge array of unique retail product vendors, geared to improve retail sell-through
• Vendor negotiations and analysis

Staffing and Human Resources:

• Employee remuneration and competitive wage analysis
• Staff salary and commission structures
• Technician’s proficiency evaluation
• Technician’s client retention evaluation
• Mystery shopping services

Marketing Support:

• Market and regional competitive analysis
• Menu and service analysis
• Marketing concept analysis
• Marketing schedule and budget revisions

Daily Operational Functions:

Are you too busy running your daily business to stop and evaluate how well your business is functioning? A balanced approach to success requires providing each guest with the highest level of experience, and providing your employees with the healthiest working environment. With happy guests and happy staff members, you can expect longevity and success in your business.